Privacy Policy

At Radixia Labs Pvt Ltd, we specialize in high-performance IT solutions, including Generative AI, Mobile & Web Development, Cloud Solutions, and Tech Consulting. We are deeply committed to protecting the privacy of our website visitors. This policy outlines how we handle information on our website.

1. No Hidden Data Tracking & No Cookies

We respect your online privacy. Our website is designed to be purely informational and secure:

• No Non-Essential Cookies: We do not deploy analytical, tracking, or marketing cookies.
• No Third-Party Tracking Pixels: We do not track your cross-site browsing behavior using advertising networks or tracking pixels.
• Do Not Track (DNT) Signals: Our website structure naturally complies with "Do Not Track" browser requests since we do not monitor or profile our visitors.

2. Information We Collect via Our Contact Form

The only personal data we process is information that you explicitly and voluntarily input into our website's contact form or send to us via email.

This includes:

• Full Name / Company Contact Person
• Corporate or Personal Email Address (e.g., info@radixia.in, support@radixia.in, careers@radixia.in, sales@radixia.in)
• Subject and Message text outlining your project or inquiry.

How We Use This Information

We process your inquiries strictly to:

• Evaluate your business requirements and provide proposals for our IT, AI, or software development services.
• Address support requests, career applications, or general sales inquiries.
• Maintain direct, professional business communication with you.

We do not sell, trade, lease, or distribute your contact information to external marketing agencies or third parties.

3. Social Media Interactions

Our website features links to our official social media profiles. Please note that clicking these links takes you to external platforms governed by their own independent privacy frameworks. We do not control or accept liability for how these external networks collect your data once you leave our domain.

4. Advanced Data Security & Infrastructure

Given our domain expertise in Enterprise Software and Cloud Solutions, data protection is embedded in our workflow. We implement stringent technical and administrative measures to secure all project inquiries, technical briefs, and communication logs against unauthorized access, loss, alteration, or breach.

5. Global Privacy Compliance (GDPR & CCPA/CPRA)

While our site does not track users, we ensure that global citizens visiting our site from the European Union (GDPR) or California (CCPA/CPRA) can exercise their legal rights regarding any data submitted voluntarily through our contact forms:

• Right to Access/Review: You may request a log of your communication records with us.
• Right to Rectification: You can ask us to update or modify your contact information.
• Right to Erasure ("Right to be Forgotten"): You may request that we wipe your emails, resumes, or project inquiries from our active database.

To execute any of these rights, contact us at support@radixia.in.

6. Contact Us

For any privacy-related questions or data requests, reach out to us at:

• Primary Email: info@radixia.in